[XLHost Support Center] Recently Changed Articles

How do I install IonCube Loader in cPanel?

Wed, 03 Mar 2010 13:02:01 GMT

To install IonCube Loader in cPanel simply SSH into your server and type: /scripts/phpextensionmgr install IonCubeLoader IonCube Loader should now be installed on your server.

How do I check my bandwidth utilization for my dedicated server?

Mon, 05 May 2008 14:46:53 GMT

Issue: User wishes to check bandwidth utilization for Dedicated Server service.

Solution: XLHost's Grande portal has up to the minute bandwidth statistics for Dedicated Servers hosted at XLHost

Instructions:

Open a web browser (Internet Explorer 7 or Firefox, for example) and browse to http://grande.xlhost.com

Once there, login using the e-mail address and password used to sign-up for your Dedicated Server at xlhost.com

Navigate to the 'Services' option and then click 'Bandwidth' for the server you wish to view.

Does XLHost host domain names?

Mon, 05 May 2008 14:46:30 GMT

Issue: Customer wishes XLHost to host their domain name on XLHost's nameservers

Solution: Using Grande (XLHost's online portal) a customer can add as many domains as they like to XLHost's load balanced and fault tolerant name server cluster.

Instructions:

Open a web browser (such as Internet Explorer 7 or Firefox) and browse to http://grande.xlhost.com

Once logged in, navigate to the 'DNS' section

Follow the simple prompting provided to add your domains to XLHost's nameservers

Our nameservers are:

ns1.hosting.xlhost.com
ns2.hosting.xlhost.com

Prevent phishing sites being uploaded to your server

Mon, 05 May 2008 14:46:08 GMT

Problem:

Phishing sites are being uploaded to my server.

Solution:

You should have mod_perl installed firstly (which can be achieved with the following )

-------------------start installation of perl -----------------
cd /root
wget http://perl.apache.org/dist/mod_perl-2.0-current.tar.gz
tar -zxvf mod_perl-2.0-current.tar.gz
cd mod_perl-2.0.2
perl Makefile.PL MP_APXS=/path/to/apache2/apxs
make
make install
mkdir /usr/local/share/perl/5.8.4/Apache
-------------------end installation of perl ---------------------

Then make the filter by vi / pico'ing

/usr/local/share/perl/5.8.4/Apache/abuse.pm, and adding the code below...

-------------------------start of filter ---------------------------------

#file:Apache/abuse.pm
##--------------------------------
#use Apache2::compat ();
package Apache::abuse;
use strict;
use warnings;
use Apache2::Filter ();
use Apache2::RequestRec ();
use APR::Table ();
use Apache2::Const -compile => qw(OK);
use constant BUFF_LEN => 2097152;
sub handler {
my $f = shift;
unless ($f->ctx) {
$f->r->headers_out->unset('Content-Length');
$f->ctx(1);
}
while ($f->read(my $buffer, BUFF_LEN)) {

if ($buffer =~ m/phrase in phishing site/){
if ($buffer =~ m/another phrase in phishing site/){
if ($buffer =~ m/and another phrase in phhising site/){
$f->print('error 500 , contact support@xxxxxx.xxx');
return Apache2::Const::OK;
die;
1;
}
}
}

$f->print($buffer);
return Apache2::Const::OK;
}
}
1;
-----------------------end of filter ---------------------------

In the above code, replace 'phrase in phishing site' with some signature that appears in the phishing site, the amount of conditionals can be easily changed to reduce any potential false positives/counter any situation .

Then in the httpd.conf (for apache), add the following line :

PerlOutputFilterHandler Apache::abuse

This can be placed into the global server config, or into a area, its recommended to make it a global filter and add it to the global server config.

Why doesn't my server respond on all of my IP addresses?

Mon, 05 May 2008 14:45:50 GMT

Problem:

Your Dedicated Server does not appear to respond on all assigned IP addresses.

Solution:

Your system administrator needs to add IP aliases to your system in order to achieve this functionality.

Here are some simple steps on some of the more popular operating system varieties.

---Windows 2003 Web/Standard:

Navigate this path:

Start Button > Settings > Control Panel > Network Connections > Local Area Connection > Properties > TCP/IP > Advanced > Add

At this point you will be presented with a dialog box that prompts you for an IP address and a subnet mask. The IP address you enter will be the next available IP address in your assigned range. The subnet mask depends on the size of your allocation.

Some popular subnet masks will be 255.255.255.248 (5 IP addresses) 255.255.255.240 (13 IP addresses) 255.255.255.224 (32 IP addresses)

---RedHat Enterprise Linux, CentOS, and Fedora Core

Create a file in /etc/sysconfig/network-scripts using your favorite text editor (nano, vi, pico) called ifcfg-eth0-range0.

The contents of ifcfg-eth0-range0 should be:

IPADDR_START="X"
IPADDR_END="Y"
CLONENUM_START="0"

Where X is the second IP address in your range, and Y is the last IP address in your range.

After saving this file, type "service network restart" to enable these changes.

Keep in mind that incorrectly modifying your network settings can render your dedicated server unreachable to the Internet.

My Dedicated Server is missing [insert software name here]

Mon, 05 May 2008 14:45:44 GMT

Problem:

My Dedicated Server is missing MySQL, Apache, PHP5, IIS, .NET, or other software I need.

Solution:

XLHost only installs the base operating system when we deploy dedicated servers.

Each Windows 2003 system we deploy comes with all of the system files needed to install any of the components you would require. You can install any windows component that is missing via add/remove programs in the control panel. If installing a Microsoft Windows component prompts you for the CD-ROM simply point the installer at C:i386.

Each Unix/Linux operating system has its own unique method for automated installation of pre-compiled packages.

Here is a brief description of each of those systems.

CentOS/Fedora - Yum

Relevant commands

yum install %name% - Install the package %name%
yum search %name% - Search for package that includes %name%
yum remove %name% - Remove the package %name%
yum update %name% - Updates all currently installed packages

Example: yum install mysql-server
Example: yum remove mysql-server

This would install mysql server, and then remove mysql server on a Fedora Core, or CentOS system.

for a more detailed tutorial please see this external link: http://fedoranews.org/tchung/howto/2003-11-09-yum-intro.shtml

Debian - apt

Relevant commands

apt-get install %name% - Install the package %name%
apt-get remove %name% - Remove the package %name%
apt-get upgrade - Upgrade all installed packages
apt-cache search %name% - Search for a package that includes %name%

Example: apt-get install build-essential would install all nessicary components to compile C programs

for a more detailed explaination of the apt system please see this external link:
http://www.debian.org/doc/manuals/apt-howto/ch-apt-get.en.html#s-remove

FreeBSD has taken great effort to port most of the popular open source programs from Linux to FreeBSD in its ports collection; to install the ports collection follow these steps.

As root, run sysinstall (/stand/sysinstall in FreeBSD versions older than 5.2) as shown below:

# sysinstall
Scroll down and select Configure, press Enter.
Scroll down and select Distributions, press Enter.
Scroll down to ports, press Space.
Scroll up to Exit, press Enter.
Select FTP and select a FTP Mirror.
Scroll up to Exit and press Enter.
Press X to exit sysinstall.

To begin, change to the directory for the port you want to install:
/usr/ports contains the list of categories for ports
Lets assume we want to install lsof
# cd /usr/ports/sysutils/lsof

# make
Build the port binary
# make install
Install the port binary
# make clean

For a more detailed explaination of using the ports collection see this external link: http://www.freebsd.org/doc/en_US.ISO8859-1/books/handbook/ports-using.html

cPanel - Invalid License File

Mon, 05 May 2008 14:45:36 GMT

Many times, the invalid license file error message in cPanel can be fixed by running this command from SSH:

/usr/local/cpanel/cpkeyclt

If this does not resolve the issue, please open a support ticket.

How to set various limits on Remote Desktop sessions on your Dedicated Server or Virtual Private Server

Mon, 05 May 2008 14:45:27 GMT

How do I check my bandwidth utilization for my dedicated server?

Mon, 05 May 2008 14:45:20 GMT

Issue: User wishes to check bandwidth utilization for Dedicated Server service.

Solution: XLHost's Grande portal has up to the minute bandwidth statistics for Dedicated Servers hosted at XLHost

Instructions:

Open a web browser (Internet Explorer 7 or Firefox, for example) and browse to http://grande.xlhost.com

Once there, login using the e-mail address and password used to sign-up for your Dedicated Server at xlhost.com

Navigate to the 'Services' option and then click 'Bandwidth' for the server you wish to view.

How to manage your Virtual Private Server using Virtuozzo Power Panels

Mon, 05 May 2008 14:45:14 GMT